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SECTION 1: GENERAL PROVISIONS
USE OF INFORMATION AND SOFTWARE AVAILABLE ON THE SITE
You acknowledge that COMPANY reserves the right to modify, revise or discontinue the Site, or any features, functionality or services provided as part of or in connection with the Site, without prior notice.
Generally speaking, all information or materials contained on the Site (including but not limited to all graphics, images, video clips, audio, video images, or other types of content) (“Site Information”) is the property of COMPANY, COMPANY Group, and/or their suppliers or licensors.
Certain portions of the Site have been designated as areas in which registered users may post information or materials (defined below as “Posted Information”). All such Posted Information remains property of its respective owner(s). Please see Section 2: Posted Information below for further details regarding Posted Information.
Unless otherwise noted in a particular document, COMPANY hereby authorizes you to electronically copy or print in hard copy any document published by COMPANY on the Site solely for your internal reference purposes within your organization or personal use only. In consideration of and as a condition to this authorization, you agree that all such copies shall retain all copyright and other proprietary notices contained therein. Any other use of site information provided by COMPANY without prior written approval from COMPANY or the appropriate supplier or licensor is strictly prohibited.
Certain documents published on the Site may contain other restrictions, proprietary notices and/or copyright information relating to that individual document, including but not limited to notices that limit or prohibit your ability to make copies of that document. Please review all additional notices before making any copies.
Any software available to download from the Site is the copyrighted work of COMPANY, COMPANY Group, and/or their suppliers or licensors. Use of such software is governed by the terms of any end user license agreement that accompanies or is included with the software ("License Agreement"). Copying the software other than on the basis outlined above or to any other location for further reproduction or distribution is expressly prohibited, unless otherwise permitted by the terms of the License Agreement.
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE SITE, YOU MAY NOT DISTRIBUTE, EXCHANGE, MODIFY, SELL OR TRANSMIT ANYTHING YOU COPY FROM THE SITE. UNAUTHORIZED USE OF THE MATERIALS OR INFORMATION CONTAINED HEREIN MAY CONSTITUTE A VIOLATION OF APPLICABLE CRIMINAL OR CIVIL LAWS, INCLUDING BUT NOT LIMITED TO COPYRIGHT, TRADEMARK, OR PRIVACY LAWS.
DESIGN AND LAYOUT
The design of the Site is the property of COMPANY Group and COMPANY. Elements of the Site and it, including its elements but not limited to the Site’s design, its logos, graphics, sounds or images, may be protected by copyright, database, trademark or other laws, and may not be copied, distributed or imitated, unless specifically indicated.
LINKS TO OTHER SITES
Any links to other sites are provided solely for your convenience. Such sites are not under the control of COMPANY, and COMPANY and COMPANY Group are not responsible for their content, any changes or updates to them, or the collection of any personal data or information by the operators of such sites.
Consequently, COMPANY expressly disclaims any liability for any damages arising out of users’ access, use or inability to use any linked site or the content therein.
USER PRIVACY INFORMATION
COMPANY intends to cooperate with any order or request from law enforcement officials or a court of competent jurisdiction for information as to the identity of individuals submitting or posting information to COMPANY or on the Site.
USER FEEDBACK AND IMPROPER TRANSMISSIONS
Except for Posted Information or personal information, if you transmit to or otherwise provide to COMPANY any feedback (such as questions, comments, suggestions, or the like) or data or materials (“User Feedback”), such User Feedback shall be deemed to be non-confidential and non-proprietary. COMPANY shall have no obligation of any kind with respect to such User Feedback and by transmitting such User Feedback to COMPANY, you are deemed to grant COMPANY and COMPANY Group a perpetual, worldwide, royalty-free, irrevocable, non-exclusive license (with rights to sublicense) to reproduce, use, disclose, modify, display and distribute the User Feedback to others without limitation and to use any ideas, concepts, know-how or techniques contained in such User Feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such User Feedback.
You are prohibited from posting or transmitting to the Site any unsolicited chain letters or “spam”, or any threatening, harassing, libelous, false, defamatory, offensive, obscene, or pornographic material, or other material that would violate any applicable law or regulation, including but not limited to any applicable laws or regulations governing equal employment opportunities. However, if such communications do occur, COMPANY and COMPANY Group shall have no liability related to the content of any such communications.
Except where such information qualifies as Posted Information, you may not post or transmit to the Site any advertising, surveys, promotional materials, contests, or any other commercial or non-commercial solicitations.
You are also prohibited from impersonating any individual. A member account or profile must be opened using real names and other requested information.
COMPANY may, but is not obligated to, review or monitor areas on the Site where users may transmit or post communications, including discussion groups, bulletin boards, chat rooms, and user forums. COMPANY is not responsible for the accuracy of any Posted Information, including but not limited to information, data, opinions, advice, or statements transmitted or posted in discussion groups, bulletin boards, chat rooms, and user forums.
MONITORING, DELETION AND LOCKOUT
COMPANY has no obligation to review or monitor areas on the Site where users may transmit or post communications, including discussion groups, bulletin boards, chat rooms, and user forums. COMPANY may post the Posted Information as submitted by the person registered to post the information, but will not accept any responsibility or liability for the accuracy of or omissions in such Posted Information, including but not limited to information, data, opinions, advice, or statements transmitted or posted in discussion groups, bulletin boards, chat rooms, and user forums. Inclusion of Posted Information on this Site does not imply any endorsement by COMPANY of the Posted Information.
The Site may provide access to international data about COMPANY, COMPANY Group, or third parties, and therefore, may contain references or cross references to products, programs, and services that are not available in your country. Such references do not imply that COMPANY, COMPANY Group, their suppliers or licensors, or other third parties intend to make available such products, programs or services in your country. COMPANY or COMPANY Group may provide other websites directed at your region which may contain different products and services and be subject to different terms and conditions.
LINKING AND FRAMING
You are permitted to view the Site only in its full presentation form and are prohibited from “framing” the Site. You are prohibited from “deep linking” to any other pages in a manner that would incorrectly suggest endorsement or support of you by COMPANY or in any way that suggests you are the owner of any intellectual property belonging to COMPANY or COMPANY Group.
SECTION 2: POSTED INFORMATION
ALL POSTED INFORMATION IS PUBLIC
COMPANY has reserved certain portions of the Site to permit registered users to post materials or information, including but not limited to user resumes or other personal information, job listings, user demonstration reels or other sample materials, graphics, images, opinions, comments, conversations or questions (“Posted Information”). COMPANY has provided those special sections as a service to its customers and the media community with the intent of making Posted Information publicly available to anyone who wishes to view it.
LICENSE TO POSTED INFORMATION
By submitting the Posted Information for publication on the Site, you grant to COMPANY and COMPANY Group a perpetual, worldwide, royalty-free, irrevocable, sublicenceable, non-exclusive right to use, reproduce, display, modify, create derivative works, and distribute, (in any format whatsoever) the Posted Information for any purpose related to the Site.
You also hereby authorize any third party who lawfully accesses the Posted Information via the Site to make an electronic copy or print in hard copy the Posted Information, or portion thereof, solely for such third party’s internal reference purposes within such third party’s organization or for such third party’s personal use.
If your Posted Information includes links to internet sites or e-mail addresses (“Posted Links”), you are deemed, to the extent you are able, to grant to COMPANY a worldwide, royalty-free, sublicenceable, non-exclusive right to display Posted Links for so long as the Posted Information is available on the Site. COMPANY requires that Posted Links be restricted to home pages, and not “deep links,” unless the Posted Link is to an internet site that you own, operate, or to which you are otherwise authorized to link as part of a Posted Information for publication on the Site. By including a Posted Link you assume all liability arising therefrom, including liability for endorsing, sponsoring, recommending or otherwise approving the content of any linked site. COMPANY reserves the right in its sole discretion to remove any Posted Links for any reason whatsoever.
Inclusion of any Posted Links does not imply any endorsement by or responsibility of COMPANY with regard to the contents of sites related to such links.
USE OF POSTED INFORMATION
The decision to make Posted Information available, or to use or respond to Posted Information, is yours alone. COMPANY has only made a portion of the Site available for the publication, distribution, and review of Posted Information. COMPANY is not involved in any transactions between the users who submit Posted Information, and the users who view or use such information. Without limiting the generality of foregoing, COMPANY is not responsible for any employment, hiring, purchase, lease, rent, or any other decisions whatsoever made by any person or entity with regard to the Posted Information contained in the Site.
In addition, please note that COMPANY cannot confirm that anyone is who they say they are. You assume all risks relating to any dealings you may undertake with anyone you encounter through the Site.
COMPANY has no obligation to review, screen, or edit any Posted Information, either in advance, or after posting. COMPANY may post the Posted Information as submitted by the person registered to post the information, but will not accept any responsibility or liability for the accuracy of or omissions in such Posted Information. Inclusion of Posted Information on this Site does not imply any endorsement by COMPANY of the Posted Information.
COMPANY reserves the right, in its sole discretion, to take any actions with respect to Posted Information as indicated above in the “MONITORING, DELETION AND LOCKOUT” Section.
USER REPRESENTATIONS AND WARRANTIES
COMPANY respects the intellectual property rights of others, and expects its users to do the same. Users are prohibited from posting anything on the Site that violates the intellectual property rights of others. Therefore, by registering or submitting Posted Information, you hereby represent and warrant:
- That the Posted Information does not violate or constitute the infringement of any patent, copyright, trademark, trade secret, right of privacy, right of publicity, moral rights, or other intellectual property right recognized by any applicable jurisdiction (“Intellectual Property Rights”) of any person or entity, or otherwise constitute the breach of any agreement with any other person or entity.
- That you are who you say you are, that you have not submitted fictitious, false or inaccurate information about yourself, and that all information contained in the Posted Information is true and your own information.
That the Posted Information does not contain any
threatening, harassing, libelous, false, defamatory, offensive, obscene, or pornographic, material, or
other material that would violate any other applicable law or regulation.
By reviewing or using the Posted Information, you represent and warrant:
- That you will only use it for lawful purposes
- That your use will not violate or constitute the infringement of the Intellectual Property Rights of COMPANY or any other person or entity or otherwise constitute the breach of any agreement with any other person or entity
- That your use will not constitute an unlawful, threatening, harassing, libelous, false, defamatory, offensive, obscene, or pornographic use, or otherwise violate any other applicable law or regulation.
SECTION 3: DISCLAIMERS, EXCLUSIONS, LIMITATIONS, INDEMNIFICATION
For avoidance of doubt, please note that the term “Site” as used in Section 3 encompasses all content of this Site whatsoever, including but not limited to Posted Information.
THE SITE IS PROVIDED BY COMPANY "AS IS” AND WITH ALL FAULTS. COMPANY AND COMPANY GROUP MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED WITH REGARD TO THE SITE, OR ITS CONTENTS, ITS OPERATION. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND COMPANY GROUP DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COMPANY SPECIFICALLY STATES THAT THE USE OF THE SITE IS AT YOUR OWN RISK. COMPANY AND COMPANY GROUP DISCLAIM ANY WARRANTY WITH REGARD TO THE OPERATION OF THE SITE, THE ACCURACY OR TIMELINESS OF THE SITE, OR ITS CONTENTS OR THE INFORMATION OR MATERIALS CONTAINED THEREIN, ANY WARRANTY THAT THE SITE OR ITS CONTENTS OR THE INFORMATION OR MATERIALS CONTAINED THEREIN WILL BE FREE OF ERRORS, VIRUSES OR OTHER COMPONENTS THAT MAY INFECT, HARM, OR CAUSE DAMAGE TO YOUR COMPUTER EQUIPMENT OR ANY OTHER PROPERTY, OR ANY WARRANTY THAT YOUR USE OF THE SITE OR ITS CONTENT OR THE INFORMATION AND MATERIALS CONTAINED HEREIN WILL BE UNINTERRUPTED.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COMPANY SPECIFICALLY INFORMS YOU THAT COMPANY, AND COMPANY GROUP MAKE NO WARRANTIES, REPRESENTATIONS, OR GUARANTEES AS TO THE ACCURACY, TRUTHFULNESS, OR RELIABILITY OF ANY POSTED INFORMATION.
EXCLUSION OF DAMAGES AND LIMITATION OF LIABILITY
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IN SUCH STATES, THE RESPECTIVE LIABILITY OF COMPANY, COMPANY GROUP, AND THEIR SUPPLIERS AND LICENSORS SHALL BE LIMITED TO THE EXTENT PERMITTED BY APPLICABLE
Electronic Commerce (EC Directive) Regulations
Since ""ACE GmbH"" is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site, however, we realize that exceptional circumstance can take place with regard to the character of the product we supply. In case of a legitimate reason, the refund may take up to 30 days.
Therefore, we DO honor requests for the refund on the following reasons:
Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server, you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Billing department in writing within 7 days from the order placing date. Otherwise the product will be considered received and downloaded. Download and unzipping issues: it may happen so that you are having problems while downloading the product or its unzipping. Claims regarding such issues must be submitted to our Technical Support department. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a download issue reason. Failure to receive assistance for downloading or unzipping within 3 days may result in a refund decline. Major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Teams approval. We keep the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a customer, the refund will be issued to the customer in full without any compensations or reimbursements OR, at customer's choice, replacement of the product of the same or around the same value can be offered. Please be advised that temporary access to your server can be requested by our technicians in order to identify and fix the possible issues with our products. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your sever will result in your inability to qualify for a refund.
Product not-as-described: such issues should be reported to our Technical Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer's false expectations or wishes are not honored.
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions, etc.) other than those which are specified as compatible in a description available on the preview page of each product. We don't guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.